Returns & Exchanges

At Simply Pleasure, we want you to feel confident and stylish in every purchase. If your new fashion find isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and email address to select the items you wish to send back.

  • 2.
    Prepare Your Package

    Place the unworn items with original tags still attached into the original packaging to ensure they remain protected during transit.

  • 3.
    Attach the Shipping Label

    Print the prepaid return shipping label provided via email and securely affix it to the outside of your parcel.

  • 4.
    Drop Off and Track

    Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.